Buying Guide

BUYING GUIDE

BUYING AT DUBULOJ.COM IS VERY EASY, YOU ONLY HAVE TO FOLLOW THESE STEPS:

1.- Select E-SHOP button to start the purchase, you can expand the filter to make a specific selection of the search.

2.- Choose the look you want and you will get more pictures and information, the description, composition, available sizes, colors and price of the garment.

3.- Select a garment and add the item to the shopping bag. Then you can choose to continue shopping or proceed to Checkout.

4.- If you selected “My Order” make sure you’re the order data is correct, product, size, quantity and color. If any modification is needed, do it and press refresh.

5.- If you want to continue shopping, sign up or continue unregistered by attaching the shipping details. You can check once again all the order details, shipping address and the delivery cost.

6.- Check out.

7.- Payment with PayPal or virtual payment gateway.

8.- After the payment you will receive a confirmation email and the information necessary for you to track your order.

TERMS OF SALE

PRICE

The price of each product will be the stipulated on our web page, except in cases of obvious an error. Although we try to ensure that all prices listed on the page are accurate, errors may occur. If we discovered an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be cancelled and refunded.

We are not be obliged to supply any product with a mistaken price (even after we have sent the Ship Confirmation) if the pricing error is obvious and could have been reasonably recognized by you as an incorrect price.

REFUSAL TO ORDER

We reserve the right to withdraw any product from this web page at any time and to remove or edit any materials or content. While we do our best to process all orders, may be exceptional circumstances that require us to reject the shipping of an order even after sending the Ship confirmation. So we reserve the right to do at any time, to our sole discretion.

We will not be liable to you or to any third party by reason of our withdrawing any product from this web page, regardless of whether the product has been sold or not, remove or edit any materials or content of the web page, or for refusing to process an order after we have sent the confirmation order.

Orders which payments are not confirmed and completed, will not be processed.

SHIPPING

It can be sent to an address selected by you (home, work, etc. – never a PO Box) and we ship worldwide.

We do not ship to postal codes.

Delivery of orders is via courier.

Shipping cost can be checked by simulating a purchase.

The national (peninsula) estimated delivery time is 2 to 3 working days. Baleares, Ceuta, Melilla, Canarias and International is from 4 days. Except pret a porter clothing, the estimated delivery time is from 10 days.

On orders shipped outside the European Union, the buyer is responsible for payment of duties and taxes.

SHIPPING

Standard domestic shipping: from 7€

Domestic shipping to Ceuta, Melilla, Baleares and Canarias: from 14€

Shipping Europe: from 14€

Shipping rest of the world: from 26€

RETURNS

For any garment or item return from non E.U. countries or Canary Islands, please, contact before shipping to: info@dubuloj.com

We will not accept returns without this previous step.

The deadline for any return is 15 days from the date of purchase.

We do not make refunds. You can change your purchase for another size, color, a different product or request a voucher.

The cost of collecting and shipping shall be borne by the customer.

The item must be in perfect conditions. Accessories must be returned sealed in the same original packaging. We do not accept duvets with packaging opened.